Privacy Policy – Design my Space UK

Last updated: 15 May 2025

This Privacy Policy explains how Design my Space UK (“we”, “our”, or “us”) collects, uses, shares, and protects your personal information when you visit our website www.designmyspace.uk, use our design services, or communicate with us.

By using our website or services, you agree to the terms of this policy.

1. Information We Collect

We may collect and store the following types of personal information:

•Contact information: name, email address, phone number, physical address

•Project details: room measurements, photos, and design preferences

•Payment information: processed securely by our third-party provider (see section 4)

•Technical data: IP address, browser type, operating system, and usage data through cookies and analytics tools

2. How We Use Your Information

We use the information we collect to:

•Provide and personalise our design services

•Communicate with you about your project

•Process payments

•Improve our website and services

•Comply with legal obligations

3. Communication and Marketing

We may use your contact information to send updates related to your project or notify you of important service changes. You will not receive promotional emails unless you have opted in. You may opt out at any time by emailing us at info@designmyspace.uk.

4. Payments and Third-Party Services

We use Stripe to process payments. We do not store your card details. Stripe may collect and store personal information in accordance with their own policies. You can read Stripe’s privacy policy here: https://stripe.com/privacy

We may also link to third-party retailers as part of our product recommendations. Please review their respective privacy policies before submitting any personal information on those sites.

5. Data Sharing

We do not sell your personal information. We may share your information with trusted third-party providers only when necessary to deliver our services (e.g. email platforms, payment processors), and only under strict confidentiality obligations.

6. Data Retention

We retain your data for as long as needed to provide services and meet legal or business requirements. If you would like your data deleted sooner, please contact us.

7. Data Security

We are committed to protecting your personal data and use industry-standard security practices to do so. While we take care to keep your information safe, no system is completely immune from risks, and we cannot guarantee total security.

8. Your Rights

You have the right to:

•Access the personal data we hold about you

•Request correction of inaccurate data

•Request deletion of your data

•Object to or restrict certain types of processing

To exercise any of these rights, email us at info@designmyspace.uk.

9. Cookies

Our website uses cookies to improve functionality and monitor usage. You can manage your cookie preferences through your browser settings.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from anyone under 18.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services after updates indicates acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

Design my Space UK

Email: info@designmyspace.uk

Website: www.designmyspace.uk